Owners Look in the Mirror–the Fifth Annual FMI/CMAA Survey of Owners
Dennis Doran, Senior Consultant at FMI Corporation presented the results of the Fifth Annual FMI/CMAA Survey of Owners at the recent Denver leadership meeting of the Construction Owners Association of America. The response theme of the owners polled was: “ineffective communication and collaboration among stakeholders is a primary reason that projects: run over budget, finish behind schedule and are considered unsuccessful,”according to Doran.
Of the owners polled:
74% complained of a decline in the quality of design documents;
63% reported subcontractors are completing the design through shop drawings;
95% plus want architects held more responsible for a design that can be built without numerous change orders and RFIs;
75% believe contracts should define the procedures for formal communication on projects;
80% believe project collaboration software can help avoid disputes;
65% still do not mandate project collaboration software use;
90% agreed bid shopping was unethical;
70% believe reverse auctions unethical; and
53% report that green building design was either very important or becoming more important.